Installation of RALUS ( Remote Agent for Linux and Unix Server) or RAMS (Remote Agent for Mac Servers) fails while performing initial system check.
Attempting /usr/bin/rsh with servername.local ... cannot /usr/bin/rsh to servername.local.
Initial system check failed.
1) This issue can occur when the install script is unable to find the hostname in the host address lookup table.
2) This can also occur when attempting to install the remote agent from a user that is not local, such as an Active Directory user.
Log into the system with root privilege.
Type vi /etc/hosts and press letter (i) on keyboard to insert any changes in hosts file
Enter IP address and hostname for the system and save the changes.
10.0.0.1 servername.mylinuxserver.com servername.
NOTE: This issue can also be resolved by manually typing the servername when the installer prompts for the servername. But its preferred to have the entries of the servername in the host file for hostname lookup.
Solution 2: Log on as a user that is local.
- Log off of the Mac OS non-local user account (Control + Option + Shift + Q)
- Open the terminal and install Backup Exec Remote Agent for Macintosh Systems as normal.