BUG REPORT: bpduplicate hangs when performing scheduled relocation from disk storage unit to tape.

Problem

BUG REPORT: bpduplicate hangs when performing scheduled relocation from disk storage unit to tape.

Solution

Bug: 1210846

Detail/Symptoms:
Duplications from disk to tape hang on a notification failure between bpduplicate and bptm.  Although bpduplicate has finished, bptm doesn't properly receive the completion notice.  As a result, bptm never terminates and the job hangs.  bpduplicate jobs which have ended but also do not terminate have also been seen.

Log Files:
bptm log
admin log (for bpduplicate)

Workaround:
There is no workaround available.

Please apply the appropriate release update to resolve this issue.

ETA of Fix:
The formal resolution to this issue (Etrack 1210846) is included in the following patch release:
  • NetBackup 6.5 Release Update 3 (6.5.3)
This release is available at the support web site at:
 http://www.symantec.com/enterprise/support/downloads.jsp?pid=15143


Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)