"Error EC8F03FE: Cannot read the properties of the job. Error EC8F1F62: Cannot find external device "Drive Name". Details: The system cannot find the path specified." occurs when running a backup with Backup Exec System Recovery (BESR) 8 and above

Problem

"Error EC8F03FE: Cannot read the properties of the job. Error EC8F1F62: Cannot find external device "Drive Name". Details: The system cannot find the path specified." occurs when attempting to run a backup with Backup Exec System Recovery (BESR) 8 and above

Error Message

V-281-3215-1022 -- Error EC8F03FE: Cannot read the properties of the job. Error EC8F1F62: Cannot find external device "Drive name". Details: The system cannot find the path specified.

Solution

In order to fix several issues in Backup Exec System Recovery 8 (BESR8) alterations were made to how BESR8 and above identifies USB hard drives. These changes made BESR8 more specific about drive identification when determining if a drive is the correct target for a backup. The above errors will occur if an external USB hard drive is swapped for another drive.
 
Backup to a permanent location and use the Off-site Copy feature or batch files to move the recovery points to the external swapped location.
 

 

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