"Unable to validate Oracle database credentials. Please try again" , while trying to configure remote agent utility for 32 bit oracle databse running on 64 bit server.

  • Modified Date:
  • Article ID:000034587

Problem

When trying to configure the remote agent utility for the Oracle 32 bit database running on 64 bit server, "Unable to validate Oracle database credentials.  Please try again" error comes up.

Error Message

When attempting to configure the Oracle Agent on 64 Bit Server for 32 bit oracle database, the following error occurs (Figure 1):
 

Unable to validate Oracle database credentials.


Figure 1
 
   
 

Solution

The Oracle Agent will not work with and is not supported for 32bit versions of Oracle Installed on a 64bit system.
Review Software Compatibility List in the Related Articles section.
 

Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)