"The server has refused the network connection or is out of network connections." occurs when backing up a Remote Oracle Server

Problem

"The server has refused the network connection or is out of network connections." occurs when backing up a Remote Oracle Server

Error Message

V-79-57344-65060 

Final error: 0xe000fe24 - The server has refused the network connection or is out of network connections.

The following error may show in the debug log:

bengine: [1016] 08/23/06 13:07:54 NDMPEngine::SetupNDMPConnection(): Using Default Account for proxy Authentication
beserver: [3488] 08/23/06 13:07:54 -1 Client requested key.
beserver: [1732] 08/23/06 13:07:54 -1 Client '' connected('',''): 0x50475e0
beremote: [2740] 08/23/06 13:07:54 Logon User failed: The parameter is incorrect.
beremote: [2740] 08/23/06 13:07:54 Logon User failed for user:
bengine: [1016] 08/23/06 13:07:54 ERROR: 4 Error: Connection has not been authorized
beserver: [3488] 08/23/06 13:07:54 -1 Client '' Disconnected:0x50475e0
bengine: [1016] 08/23/06 13:07:54 TAPEALERT: Get Tape Alert Flags Return Code = 0X0

Solution

1. Ensure that the account used for backing up Oracle has sys dba rights.

2. Ensure that  there is a valid System Logon Account under Network>Logon Accounts in Backup Exec.  If not, create the account, then confirm that this account is able to logon to both the media server and Oracle Server via the Windows Login.

For more information about the Oracle Agent, review the following documents:

When attempting to back up or restore a local or remote <Oracle> database the error: "Access is denied to Remote Agent. Check the login account for the specified device." is returned.
http://www.symantec.com/docs/284910 

The Oracle Agent branch of the Backup Selections tree does not appear under Remote Selections.
http://www.symantec.com/docs/240813 

How to install and configure the <Oracle> Agent on remote <Oracle> server in Backup Exec 11d and above?
http://www.symantec.com/docs/286329 

About the Backup Exec Oracle Agent
http://ww.symantec.com/docs/300135
 

 

 

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