The Backup Exec Device and Media Service terminated with service-specific error 536928979
Backup Exec Device and Media Service fails to start with error 536928979
Windows System Event log error:
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7024
Time: 3:01:36 PM
The Backup Exec Device and Media Service terminated with service-specific error 0x2000e2d3 (536928979).
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
This error occurs when the Backup Exec Device and Media Service is unable to communicate successfully with Backup Exec SQL Instance.
Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes.
The registry value for "Common Files" is incorrectly set.
Verify that HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\CommonFilesDir is pointing to the correct Common Files directory.