The option to "Backup selected Files and Folders" is not available (grayed out).

  • Article ID:100030376
  • Modified Date:
  • Product(s):

Problem

The option to "Backup selected Files and Folders" in Backup Exec System Recovery (BESR) and Veritas System Recovery (SSR) products are not available (grayed out).

Cause

Connecting remotely to the agent system through the standalone console/UI.

Solution

"Backup selected Files and Folders" option must be performed at the local machine.  

Note: The option to "Backup selected Files and folders" will be unavailable (grayed out) if the computer(s) is being managed remotely.
This option is not available while remotely managing computers.
 

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