ProblemError EBAB0013 "A Test that safeguards the integrity of the program failed unexpectedly," and "Info 60BB0031: Partitions ending past cylinder 1024 may not be bootable," occurs during a restore of a recovery point image.
Error Message"info 60BB0031: Partitions ending past cylinder 1024 may not be bootable.
info EBAB0013: A test that safeguards the integrity of the program failed
An error message, similar to the following, is generated when attempting to restore a recovery point image using the Symantec Recovery Disk :
Info 60BB0031 Partitions ending past cylinder 1024 may not be bootable error
EBAB0013 a test that safe guards the integrity of the program failed unexpectedly.
with a possible ending text of one of the following:
Check Failed WindowsDeviceDriverRetargetWin32:Parse INF Directory: .\WindowsDeviceDriverRetargetwin32.cpp(1223):DirExists(path)
CECK failed, PqiSectorFile::ExpandSectors:.\PqiSectorFile.cpp(2349):numSectorInSourceBitmap."
This error often occurs at 99% of the restore process typically when selecting to performing a Restore Anyware option restore of the OS/system recovery point image.
There is currently there is no solution available at this time for this issue, but the following work-around suggestions can be performed to potentially resolve the problem on the next restore attempt. Some of the suggestions listed below can be combined to improve the chances of success in the next restore attempt; carefully review the suggestions and the associated technotes and warnings before implementing
- Do a low level wipe of destination drive and try the restore again (this suggestion should be applied on each restore attempt).
How to use Microsoft utility DiskPart to delete partitions and wipe first track information.
Below are the directions on how to use the Microsoft utility DiskPart that is a part of the recovery environment restore CD to remove drive structures prior to a next restore attempt. Consult the disk manufacturer's specifications for surface level wipe utilities that can be used.
1. Move the mouse pointer to the upper left corner of the main window screen just under the title bar until the pointer changes to a hand, and left-click. This opens a command prompt window.
2. At the command prompt, type diskpart and press Enter.
3. Type list disk, to learn of the disk number of the internal drive to perform the disk operation upon; and then press Enter.
Note: The list disk command will give a listing of the available drives. If the drive is not visible here, it is not being recognized by the Symantec Recovery Disk. If the drive is not present, type Exit and from the main menu using the, 'Load a driver,' menu option to load the VISTA/Windows 2003 mass-storage controller driver may assist in listing the internal drive in the next attempt.
4. Type select disk #, where # is the disk number of the internal destination drive and then press Enter.
5. Type CLEAN and then press Enter.
6. Type EXIT and then press Enter to leave DISKPART
7. Type EXIT and then press Enter to leave the command prompt window
8. Click the Exit Link at the bottom right corner of the main window screen to exit out of the recovery environment and reboot.
A Description of the DiskPart Command-Line Utility - http://support.microsoft.com/kb/300415
- Choose when prompted within the recovery wizard the option View | by filename and select the Browse to locate your recovery point image. Selecting the image by date or by system could result in restoring attributes from the previous system resulting in this error.
- Verify the integrity of the recovery point image file using the backup image browser. Ensure that the targeted storage media does not contain any corrupt images. For more information about verifying a recovery point please review the technote, Verifying the integrity of a recovery point: http://support.veritas.com/docs/313612
- Attempt the restore from a locally attached USB, firewire, or second internal hard disk drive.
- Check for partition table errors on the source and destination drives. If errors are found, correct and recheck. Once the check shows no errors on the source and destination drives recreate the recovery point image set and/or reattempt the restore. For more information about checking for partition table errors please review the technote,'Checking your hard disk for errors' http://support.veritas.com/docs/298002
WARNING: Ensure that an adequate backup of source drive data has been made prior to running the disk utility suggested in the previous technote.
- Recreate the recovery point image setting the compression level from High to Standard. Use the recovery point browser to change the compression level of a verified recovery point image that has already been created. For more information about changing the compression level of a recovery point image please review the technote, 'How to recompile an image file with the Recovery Point Browser' http://support.veritas.com/docs/306310