Unable to start the Backup Exec for Windows Remote Agent service after upgrading to Lotus Domino 8.
On a server with Lotus Domino version 8 ,Backup Exec Remote Agent for Windows Servers service (11D and earlier versions) either will not start successfully OR the remote agent service (beremote.exe) will crash in the background. The crash occurs because the registry on the Lotus Domino Server lists version 8 and the Remote Agent expects it to be either version 7, 6 or 5.
To be able to run normal file level backups on Lotus Domino 8.0 using Backup Exec 11d and earlier versions follow the steps below:
1.On the Lotus Domino Server, browse to the C:\Program Files\Symantec\Backup Exec\RAWS Folder.
2. Locate the file bedsnote.dll and rename it to bedsnote.bak.
3. Re-start the Backup Exec Remote Agent Service.
For more information on upgrading, refer to the link below: