After replacing a network card, the NIC and IP resources fail to probe - Veritas Storage Foundation HA for Windows

Problem

After replacing a network card, the NIC and IP resources fail to probe - Veritas Storage Foundation HA for Windows

Solution

Cause

- MAC Address of the new NIC is different to what is stated in the NIC and IP resource properties.

Solution

- Both the NIC and IP resources have a MAC Address attribute.
- This attribute must be updated to reflect the new MAC address of the new network card.

Note: When updating the MACAddress attribute, separate the digits with hyphens not colons.

For example, the following is a valid entry:
00-11-43-EB-EE-22

This is an invalid entry:
00:11:43:EB:EE:22

FYI - SFW 5.x or above supports both hyphens or colon format.

Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)