Missing job details, such as Kbytes/sec rate, in the NetBackup Java Administration Console.

Article: 100029234
Last Published: 2008-01-07
Ratings: 0 0
Product(s): NetBackup

Problem

GENERAL ERROR: Missing job details, such as Kbytes/sec rate, in the NetBackup Java Administration Console.

Solution

Overview:
Unable to see all the details for a jobin the NetBackup Administration Console.  Details such as the number offiles are missing from the Detailed Status tab.  The KB per second rate isalso missing from the Detailed Status tab. This occurs when viewing Job Detailswith the NetBackup AdministrationConsole.

Troubleshooting:
Check to see if the trylogs file forthe job ID is missing.  Insert the job ID that is missing details into thefollowing command.  The following example shows the trylogs file for job1234 no longer exists.
# cd/usr/openv/netbackup/db/jobs/trylogs
#ls 1234.t
1234.t: No such file ordirectory

Log Files:N/A

Resolution:
Certain job details are written to the trylogsfile.  If this file is removed the job details are no longer available inthe NetBackup Administration Console.

As a workaround, run:
# cd/usr/openv/netbackup/bin/admincmd
#./bperror -U -jobid <job_id> -hoursago <hours>
Where <job_id> is the numeric jobnumber.
Where <hours> is thenumber of hours since the job started.
The error database stores some jobdetails such as the Kbytes/sec rate.

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