Event ID 15 is reported during a cleaning job

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Problem

Event ID 15 is reported during a cleaning job

Error Message

Event ID 15: The device, \Device\Scsi\adpu160m1, is not ready for access yet.

Solution

With LTO Ultrium Gen 2 or 3, host bus adapter driver (for example adpu160m, symmpi) reports event ID 15 during a cleaning job.
The tape drive becomes a busy state for a long term while a cleaning media is installed on the drive. This is the reason for the event ID 15.
If the event ID 15 is ONLY reported during a cleaning job, this is normal behavior. You can ignore the event message.

Note: Event ID 9 may be reported if you are not using the latest firmware of the drive.

Veritas Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Veritas Corporation is committed to product quality and satisfied customers.
There are currently no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.  For information on how to contact Veritas Sales, please see  https://www.veritas.com

Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
 

Related Articles

How to resolve SCSI bus timeouts

How to troubleshoot issues with a Robotic Library (autoloader/changer) and/or Tape Drive(s).

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