Backup Exec Preinstall Environment Checker displays a warning that the Backup Exec installation may fail with WMI errors

Problem

The Backup Exec Preinstall Environment Checker displays a warning that the Backup Exec installation may fail with WMI errors.

Error Message

WMI errors are detected. This may cause SQL express to fail to install.

The Backup Exec Preinstall Environment Checker may display a warning that the installation could fail with WMI errors.

The errors described in the table below are generic SQL Express installation or WMI errors.

 

UMIDescription
V-225-245WMI errors are detected. This may cause SQL express to fail to install. Probably need to re-configure wmi.

 

Solution


1.To diagnose issues with the WMI, use the WMI diagnosis utility:

          http://www.microsoft.com/downloads/details.aspx?familyid=D7BA3CD6-18D1-4D05-B11E-4C64192AE97D&displaylang=en


2.To troubleshoot WMI issues, go to the following site:

         http://www.microsoft.com/technet/scriptcenter/topics/help/wmi.mspx

3.The commands in the list below can be run in a Windows command prompt to re-register WMI.

 
net stop winmgmt
 
cd /d %windir%\system32\wbem
 
for %i in (*.dll) do RegSvr32 -s %i  
 
scrcons.exe /RegServer  
 
unsecapp.exe /RegServer
 
wbemtest.exe /RegServer
 
winmgmt.exe /RegServer
 
wmiadap.exe /RegServer
 
wmiapsrv.exe /RegServer
 
wmic.exe /RegServer
 
wmiprvse.exe /RegServer
 
net start winmgmt
 

4.Alternatively, they can be run via CMD or BAT files; however, the third line will need to modified as follows:

 
for %%i in (*.dll) do RegSvr32 -s %%i
 

5.In either case, this should resolve the WMI errors and the Backup Exec installation should complete successfully. 
 

 

Terms of use for this information are found in Legal Notices.

Search

Survey

Did this article answer your question or resolve your issue?

No
Yes

Did this article save you the trouble of contacting technical support?

No
Yes

How can we make this article more helpful?

Email Address (Optional)