A backup or restore job fails with the error "0xe00084ed - A hardware error occurred."

Problem

A backup or restore job fails with the error "0xe00084ed".

Error Message

Final error: 0xe00084ed - A hardware error occured.

Final error category: Backup Device Errors. UMI Value: V-79-57344-34029

Cause

A hardware error occurred caused the job to fail. Check the Application Event log for errors (with Event Source: Backup Exec) that occurred at the time when job failed, for example:
     

Event Type: Error

Event Source: Backup Exec

Event Category: Devices 

Event ID: 33152
 

Description:

Adamm Mover Error: Unload Rewind Failure!
Error = ERROR_IO_DEVICE
Drive = "TapeDrive 1"

{DC0CA7FF-815E-4CA9-AB0E-5BC8FE5B5396}
Media = ""

 {00000000-0000-0000-0000-000000000000}
Read Mode: SingleBlock(0), ScsiPass(0)

Write Mode: SingleBlock(1), ScsiPass(1)

Solution

Check the System Event Log for Event ID 5, 7, 9, 11 or 15. These errors indicate a hardware issue.
 
Microsoft Article on these event Ids :  http://support.microsoft.com/kb/154690

Refer to the Related Documents section for assistance in troubleshooting the hardware issues. 
 

 

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