Backup Exec reports that "the media is bad."
- Contaminated read/write heads of the tape device
- Bad Media
- Tape device driver is not updated
- Bad Cabling or SCSI problems
- Check If there is any Hardware errors.
This issue could be due to a number of problems:
|CAUSE||STEPS TO RESOLVE|
|1. Contaminated read/write heads of the tape device:||Check with the hardware manufacturer for proper cleaning techniques.|
|2. Bad media:||
Replace the media. Try a new tape that is certified by the hardware manufacturer.Additionally the tape may be erased using "NoPoll" with NTBackup utility. Refer Related Documents.
|3. Tape driver:||Load the appropriate Backup Exec tape driver. The latest Backup Exec tape drivers can be downloaded from the Symantec Technical Support Web site at http://support.veritas.com/rd/bews-drivers.htm .|
|4. General SCSI problems:||Isolate the tape drive on its own controller card.|
|5) Check if there is any Hardware Related Error in the Event logs||Contact Hardware Vendor|