An offhost backup fails with 0xe0008534 - Backup Exec could not find a Microsoft Volume Shadow Copy Services (VSS) software or hardware provider on the media server

Problem

The error "Backup Exec could not find a Microsoft Volume Shadow Copy Services (VSS) software or hardware provider on the media server. To use offhost backup, a VSS provider must be installed on both the media server and on the remote computer" appears when doing an offhost backup.

 

Error Message

ADBO: Offhost backup initialization failure on: "\\Server1\X:"

Backup Exec could not find a Microsoft Volume Shadow Copy Services (VSS) software or hardware provider on the media server. To use offhost backup, a VSS provider must be installed on both the media server and on the remote computer.

 

Cause

This error message appears if backup job is configured to perform offhost backup; however, requirements for performing offhost backup are not met.

 

Solution

Make sure that all requirements (hardware and software) for offhost backup are met before submitting the job. Refer to Backup Exec Administrator's Guide or documents in Related Documents section for additional information.
 
 

 

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