The error "ERROR: Error 1311.Source file not found: E:\WINNT\INSTALL\BE\Data.Cab" appears when installing Backup Exec

Problem

The error "ERROR: Error 1311.Source file not found: E:\WINNT\INSTALL\BE\Data.Cab" appears when installing Backup Exec

Error Message

ERROR: Error 1311.Source file not found: E:\WINNT\INSTALL\BE\Data.Cab

Cause

This error may occur if the Windows security policy is set to restrict CD access only to a user who is locally logged on. The Windows Installer does not install the software as the locally logged-on user; if that policy is in effect, Windows Installer cannot access the CD.
 
Or if the installation is a zip archive, it has not been extracted.

Solution

  
1. Copy the contents of the CD to a temporary folder on the hard drive.
 
2. Run browser.exe and reinstall the software.
 
OR
 
1. If the Installation is a zip archive, extract the contents locally to a temporary folder on the hard drive.
 
2. Run browser.exe and install the software.
 

 

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