Full backup of Sharepoint databases fail when SQL Log Shipping is enabled

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  • Article ID:000023240


When backing up Sharepoint databases in Backup Exec, if SQL Log Shipping is enabled for the database the backup may fail.

Error Message

Backup- SharePoint - 80\Content-DB 1 (SQLSVR\ProjectDB)
V-79-57344-33928 - Access Denied. Cannot backup directory \ and its subdirectories.
 Backup- SharePoint - 80\Content-DB 1 (SQLSVR\ProjectDB)
V-79-40960-37912 - Database ProjectDB is offline, loading, or in the standby state.  Only online databases can be backed up.


A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.


Backup Exec 2014 Rev 1786 Service Pack 2 (TECH225093).


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