Sharepoint GRT file restore hangs without restoring any data

Problem

A granular restore job of Sharepoint file data may hang and not restore any data.  In this situation the job will not complete and may require the Backup Exec services be restarted to get the job to terminate.

Solution

A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2014 Rev 1786 Service Pack 2 (TECH225093).

 


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