Backup Exec upgrade fails with error -2067920940 when installing the SQL Express BKUPEXEC instance

Problem

Backup Exec upgrade fails with an error in the Bkupinst2014.htm log file when installing the SQL Express BKUPEXEC instance.

Error Message

Backup Exec upgrade fails with the following error in the Bkupinst2014.htm log file:

V-225-53: ERROR: Failed to install SQL Express BKUPEXEC instance with error -2067920940.

Summary.txt file reports the following:

Exit code (Decimal): -2067922940
Exit message: The performance counter registry hive is corrupted. To continue, you must repair the performance counter registry hive. For more information, see http://support.microsoft.com/kb/300956 

 

Cause

The SQL Server health check fails because the performance counter registry hive is corrupt.

 

Solution

For more information on how to repair the corrupt performance counter registry hive, see:

support.microsoft.com/kb/2554336

blogs.technet.com/b/yongrhee/archive/2009/10/06/how-to-rebuild-performance-counters-on-windows-vista-server2008-7-server2008r2.aspx

 


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