After installing the Backup Exec Archive Option on an operating system that runs Japanese language pack, the Enterprise Vault storage service registration fails

Problem

After installing the Backup Exec Archive Option on an operating system that runs Japanese language pack, the Enterprise Vault storage service registration fails
 

Cause

The installer tries to install the English version of XmlLite, but the operating system required the Japanese version.

 

Solution

Install the Japanese version of XmlLite.

 


Applies To

Japanese version of Windows 2003 SP1

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