When logging into Veritas Enterprise Administrator (Storage Foundation for Windows 6.1) with an account other than the administrator account.
You are able to log in. However, when trying to perform administrative tasks inside Veritas Enterprise Administrator, you encounter the following error message:
Error V-40-49152-9 "Your user account does not have the privileges required to perform the operation".
There are two identified issues.
In cases where the user is not a member of a nested security group, the VEA logon routine checked for username, not privileges. Thus, a user's privileges were not verified. Therefore the user could not perform operations that required those privileges.
In cases of permissions issues with users who are members of nested security groups, the NetUserGetLocalGroups Microsoft API has a limitation which does not return nested admin group membership if the group is nested more than or equal to 2 levels. Thus, users logged on using the 'Connect Using: Logged On User on this computer' option could not perform operations, as their permissions could not be verified.
These issues have been identified and two private fixes are available from Symantec Enterprise Technical Support. To obtain one of these private fixes, contact Symantec Support and reference this TechNote during the call. A support representative will be available to assist in troubleshooting this issue to determine which fix is applicable to your situation.
If it is determined that one of these private fixes addresses your problem, the support representative will further assist in obtaining the applicable private fix. For a complete list of Symantec Enterprise Technical Support contact numbers, go to http://www.symantec.com/enterprise/support/index.jsp
Note: Each of these fixes specifically addresses the one of the two problems identified above. They have not been fully tested and should be applied in a test environment before placing into production. If the systems are not critically impaired, it is recommended to delay the installation of these private fixes until the next scheduled maintenance release. Before applying one of these private fixes, systems may be required to be upgraded to the latest code base. The support representative will help in determining the best course of action.
Alternate workaround for either of the identified causes:
When connecting to Veritas Enterprise Administrator:
1- Enter the host name you are connecting to.
2- Select 'Connect using a different user account' then click connect
3- Enter the username domain\username and password then click OK.
The P-Patch for issue number 1 (explained in Cause section, above) is now available on the SORT website at: sort.symantec.com/patch/detail/8740
The P-Patch for issue number 2 (explained in Cause section, above) is now available on the SORT website at: sort.symantec.com/patch/detail/8919
Storage Foundation for Windows 6.1; Storage Foundation HA for Windows 6.1
Windows 2008 , Windows 2008 R2 , Windows 2012 and Windows 2012 R2