Backup Exec 2012 revision 1798 Service Pack 4 Release notes


Backup Exec 2012 revision 1798 Service Pack 4 Release notes.


This technote contains a list of known issues resolved and platform support added with Backup Exec 2012 revision 1798 Service Pack 4.


Service Pack 4 is a roll-up of the following Backup Exec 2012 revision 1798 hotfixes:

Service Pack 1
Hotfix # : (189571)
Hotfix # : (180964)
Hotfix # : (194470)
Hotfix # : (199866)
Hotfix # : (200433)
Hotfix # : (201596)
Hotfix # : (205111)
Hotfix # : (203574)
DDI Hotfix # : (201596)
Service Pack 2
Hotfix # : (209149)
Service Pack 3
Hotfix # : (213186)


Backup Exec 2012 Service Pack 4 can be downloaded here (TECH212772) or under the related documents section.


New features/enhancements are included in this release

- Enterprise Vault 10.0.3 and 10.0.4 support
- Exchange 2013 CU3 support (Non-GRT only)
- DLM changes for Backup to Disk (B2D) and Removable disk cartridge(RDX). (TECH214945)
- DLM reclamation changes for Removable Cartridge (RDX). (TECH214948)



For more information on what’s new in Backup Exec 2012 SP4 please refer to the updated Readme document that is Available Here.


IMPORTANT NOTE: If you are upgrading from a previous version of Backup Exec or installing for the first time, please be sure you have the latest Backup Exec 2012 installation media with SP4 embedded (the downloaded file will have SP4 in the filename). To obtain the latest install media, have your serial number available and go to MyVeritas portal (See to download. The Backup Exec 2012 SP4 embedded media will be available in 5-7 days after the initial release of the service pack


- Administrative privileges are required to install this hotfix.Post requisites


Post requisites
- A full backup is recommended after installing this hotfix.
- Remote Agent for Windows Servers will need to be updated after installing this hotfix.
- Remote Agent for Linux/Unix/Macintosh Servers (RALUS/RAMS) will need to be updated after installing this hotfix. 
- FULL Baseline Synthetic Backups must be performed. Re-run Baseline Synthetic Backups.



Known issues resolved



-Backup Exec 2012: File level AVVI GRT restore from a backup done with Backup Exec 2010 R3 or 2012 fails with error - Failed to mount one or more virtual disk images (TECH198382)



-Duplicate backup job to tape does not export all the tapes if the duplicate backup has spanned to more than one tape. (TECH198490)
-BackupExec.exe memory leak occurs when expanding restore selections. (TECH208693)
-Pop up error occurs: "Unable to delete the 0. Unknown reason 0" when attempting to delete backup sets in Backup Exec 2012. (TECH206214)
-Media needed for restore is not populated after selecting files for restore. (TECH208786)
-Backup Exec user interface crashes when editing network settings for multiple servers and jobs. (TECH211349)
-Scheduled duplicate jobs do not run and no missed job alert is displayed. (TECH190980)
-During upgrade to Backup Exec 2012 the Database Migration fails with Migration returned value: 4294967295 (TECH202793)
-Backup Exec Job Engine Terminates Unexpectedly when a Network Connection is Lost with the Remote Server (TECH214050)
-Restore job fails with "An error occurred when attempting to initialize encryption for job", during a GRT (Granular Recovery Technology)
 restore of a duplicate set that was created from a "software" encrypted tape backup (TECH208667)
-Running a Custom Report using Categories from “Job History Group” fails with error "The request channel timed out while waiting for a reply after 00:09:xx:xxxxxxx.
 Increase the timeout value or increase the SendTimeout value on the Binding." (TECH206044)
-BEMCLI: Unable to set media set when targeting a tape library partition (TECH205688)
-Backups fail with 0xe00081d9 - The Backup Exec job engine system service is not responding. (TECH213918)
-Selections are erased in backup job after adding exclusions via the "Files not accessed" field in Backup Exec 2012. (TECH204105)
-Backup Exec Console crashes reporting .NET Runtime Exception "Unrecoverable system error" (TECH209166)
-Backup Exec server service (BEServer) takes 2 minutes or longer to start after applying Backup Exec 2012 Sp2. (TECH209334)
-After installing Backup Exec 2012 SP3, maintenance licenses are not being displayed correctly on the home page. (TECH213370)
-Incorrect storage type is displayed after installed Hotfix 213186 (TECH214134)
-The Query for Adapter6Info failed reported in Backup Exec console (TECH193055)
-he Backup Exec job type description of duplicate jobs will change if the Backup Exec GUI is closed and reopened (TECH202400)
-Tape Media Labels are not showing in the reports generated on MMS where as the same report shows the media labels on CAS (TECH207761)
-Post-command is not run if pre-command fails even though 'Run post-command even if job fails' is specified (TECH208702)
-The incorrect "Modified date" is displayed in Restore wizard after upgrading from Backup Exec 12.5 to 2012. (TECH209941)
-Backup job is not superseded if Daily and Monthly jobs are configured to run on the same time when "Day of Month" is set to "Last day or First Day of the Month"
 option for the Monthly Job. (TECH209598)
-Backup Exec Job Engine service crashes intermittently on MMS on module bengine.exe (TECH209851)
-Job log will not open for missed jobs in Backup Exec 2012. (TECH190346)


-Restore selection not present after enabling Local Media Reclamation on Dedup Devices in a CASO environment. (TECH214248)
-PVLSVR.exe service crashes on Central Admin Server(CASO) in Backup Exec 2012 (TECH209299)



-How data lifecycle management in Backup Exec 2012 SP4 and later manages backup set retention for on disk storage(B2D) and Removable disk cartridge(RDX). (TECH214945)
-Expected media reclaim behavior when using Removable Cartridge (RDX) in Backup Exec 2012 and Service Pack 2 (TECH214948)



-Backup Job Hangs on "Loading Media" when the Backup is Targeted to a Data Domain DD660 (TECH214046)
-OST Media with different and varying device serial numbers appended may cause issues during restores/manual verifies/manual duplication jobs. (TECH204118)
-Granular Recovery Technology (GRT) restore from recovered deduplication storage folder falsely completes with 'Successful' status (TECH197924)



-Enterprise Vault Agent backup jobs of individual closed and ready partitions fail with "Unable to Connect to Remote Agent" in the job log (TECH208645)



-Exchange 2010 DAG GRT incremental backup to tape fails with VFF Open Failure error 'V-79-57344-759' (TECH205240)
-Granular Recovery Technology (GRT) restore of Exchange 2010 Public Folder items completes successfully with 0 byte count, and required items are not restored. (TECH205967)
-Exchange duplicate from B2D to Deduplication disk storage fail: The directory or file was not found, or could not be accessed. (TECH212159)
-Unable to browse Individual Public Folder Items when a Non-VSS Exchange 2003 Backup set on Tape is duplicated to Disk (TECH206569)


-Emails are not getting deleted from user mailbox after getting archived by Backup Exec Archive Option for Exchange mail (TECH210565)



-Unable to install Hyper-V integration services after conversion to virtual machines for Hyper-V 3.0 (TECH212084)
-Hyper-V Virtual Machine backup fails with error 0xe000fe36 - Corrupt data encountered. See the job log for details. (TECH191449)
-Windows 2012 Hyper-V Cluster backups fails with a VSS Snapshot error. (TECH210323)
-Hyper-V GRT Backup of a Windows 2012 guest configured with VHDX disks, will fail if run from a Windows 2008 Media Server (TECH212193)



-Lotus Domino database restore fails with error 0xe000fe49 - An invalid parameter was specified (TECH211373)


-Unable to run the NDMP backups after the Netapp Data Ontap was upgraded to 8.2 (TECH212366)
-Differential backup set for NDMP servers is always displayed as Incremental. (TECH205983)



- V-79-57344-42006 P2V job fails with: 0xe000a416 Failed to format a volume from the virtual disks. (TECH194072)
-Physical to Virtual conversions fail due to GPT disks attached to the system even if they are not part of the backup. 0xe000a446 - Cannot convert the physical machine (TECH188508)



-After a successful Oracle backup the logon credentials used for the backup are changed to the System Logon Account causing subsequent Oracle backup jobs to fail (TECH202195)
-Backup oracle 11g in SUSE 10 failed with error 0xe000fe29 (TECH204917)
-Exchange 2010 Granular Recovery Technology (GRT) restores to a mailbox that contains [] in the display name fail (TECH205156)



-RALUS agent may crash on initialization on server running Oracle Linux 6.1 with Kernel version 2.6.39-* (TECH211005)
-Novell SuSe data backed up in BE 2010 via TSA's cannot be restored in BE 2012 (TECH200267)
-Incremental and differential backups of Linux servers using the Agent for Linux take long time even when no files are being backed up (TECH207177)
-Backup of GroupWise from SuSe Linux cannot be restored to Windows (TECH207535)
-Backup Exec Job Engine Service crashes during auto response to insert media alert (TECH210889)



-During an SDR restore to a Virtual Machine, Bengine.exe crashes on the Media Server (TECH208792)
-Media Overwrite alert window always pops up against protected media when backing up to RDX after Simplified Disaster Recovery (TECH209771)



-Sharepoint incremental GRT backup of content DB on SQL 2000 fails with VSS error (TECH202240)
-SharePoint 2013 backups where SQL is configured with Alias fails with “Final error: 0xe0000f04 - The Backup Exec server could not connect to the remote computer.
 Ensure that a Backup Exec agent is installed and running on the remote computer.
 If a Backup Exec agent is installed, ensure that it is the correct version” (TECH210703)
-Duplicate for SharePoint backup from OST device to another OST device causes job engine to crash and the job cancels (TECH209557)


-Backup Exec Remote Agent may crash during a volume level backup on a SQL server (TECH205937)
-Fail to restore a database when backing up the database with SQL server software compression. (TECH208699)
-Restore of SQL database backed up with older version of Backup Exec fails with error
 "The selected database appears to have been backed up from a newer version of SQL Server" (TECH209705)
-Backup Set contents for SQL Databases shows incorrect date in Modified Time column (TECH210678)
-Non-System Disk error received after a successful SDR using ILO of a Windows 2003 SP2 Operating System (TECH213978)



-Restore of a True Image Restore backup set that was duplicated to tape fails with a crash in bengine.exe if the restore is performed on a different media server. (TECH166309)


Device and Hardware Support

(Backup Exec 2012 Hardware Compatibility List (HCL) - TECH175582)

- New Device Support: EMC VNX2 series NDMP
- New Device Support: Hitachi NAS Platform, 4000 and 3000 Series NDMP
- New Device Support: Quantum LTO4, LTO5, LTO6 tape drives - HH SAS



Terms of use for this information are found in Legal Notices.



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