Retention period of Exchange 2010 Granular Recovery Technology (GRT) backup set to disk changes to 1 year after the delayed catalog job

  • Article ID:100011916
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Problem

Retention period of Exchange 2010 GRT based backup set on disk changes to 1 year after the delayed catalog job

Error Message

Verbose Catalog debug log indicates the retention of the backup set is changed to 364 days (8736 hours) as shown below:

[02/17/14 15:07:49]:[0504:3560]:[5]: CatRealBuild::StartBackup(line 2992) :
GetPreferServerName return (0) preferredServerName(MediaServerName)
[02/17/14 15:07:49]:[0504:3560]:[4]: CatRealBuild::StartBackup(line 3485) : 
retentionInHours( 0 ) passed in.
[02/17/14 15:07:49]:[0504:3560]:[4]: CatRealBuild::StartBackup(line 3489) : 
Change retentionInHours to ( 8736 )

Solution

This issue is resolved in Backup Exec 2014 and later versions.

 

Workaround (for BE 2012):

Disable Delayed Cataloging on Media server where Exchange job is executed by setting up the following registry key:

Warning: Incorrect use of the Windows registry editor may prevent the operating system from functioning properly. Great care should be taken when making changes to a Windows registry. Registry modifications should only be carried-out by persons experienced in the use of the registry editor application. It is recommended that a complete backup of the registry and workstation be made prior to making any registry changes


HKEY_LOCAL_MACHINE\SOFTWARE\veritas\Backup Exec For Windows\BackupExec\Engine\Backup
DWORD = Disable Delayed Cataloging
Value = 1

Note: if the above registry entry is not present, create it and then set it to 1.

Restart all Backup Exec Services on the server after setting the above registry.

 

 

 

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