Pkgrm VRTSnetbp Failure Solaris 10

  • Article ID:100011312
  • Modified Date:
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Problem

When upgrading a NetBackup master from 7.1.0.3 to 7.5 that was previously at NetBackup 5.1, the upgrade fails.

Error Message

pkgrm: ERROR: preremove script did not complete successfully

Running pkgrm VRTSnetbp manually also fails.

Cause

pkgrm VRTSnetbp fails due to the following files still existing:

/usr/openv/netbackup/bin/driver/sg.conf

/usr/openv/netbackup/bin/driver/st.conf

/usr/openv/netbackup/bin/driver/sg.links

(These files were discovered by running pkgrm -v VRTSnetbp and watching where the removal of that package failed)

Solution

Remove the files listed below:

/usr/openv/netbackup/bin/driver/sg.conf

/usr/openv/netbackup/bin/driver/st.conf

/usr/openv/netbackup/bin/driver/sg.links

 

Run pkgrm VRTSnetbp

Re-run the upgrade to NetBackup 7.5


Applies To

Solaris 10

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