When opening archived files from Archive Explorer spaces within filenames are changed to the underscore character

Problem

When opening archived files from Archive Explorer (AEUI) and choosing the 'Save' option, if the original filename contained spaces these spaces are changed to underscore.
 

Solution

 Symantec Corporation has acknowledged that the above-mentioned issue is present in the version(s) of the product(s) referenced in this article. Symantec Corporation is committed to product quality and satisfied customers.

 This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a hotfix or cumulative hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns. For information on how to contact Symantec Sales, please see http://www.symantec.com .
 
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

 

Note:

A workaround is available for clients running IE 9 or above. For details of how to implement the workaround please contact Symantec Enterprise Vault Support


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