Enterprise Vault - Troubleshooting marked for deletion Digest

  • Article ID:100011131
  • Modified Date:
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Problem

Enterprise Vault uses marked for deletion to specify an object in the activity of delete or potentially stuck within the deletion process.  Delete requests are spawned from many actions, the manner in which they are reported also varies. This digest categorizes the location of these triggers as object.

The objects are defined as follows:

Enterprise Vault Core:

    1. Vault Store
    2. Archive
    3. Index Volume or document
    4. Items in archive
    5. Mailbox entry
    6. Offline Vault DB
    7. Service
    8. Registry key
 

Enterprise Vault Compliance Accelerator (CA) / Discovery Accelerator (DA):

    1. Child Research folder in DA Case.
    2. Child Departments Exception Employee in CA Dept.


The articles below identify technical solutions that reference marked for deletion.

Solution

Enterprise Vault (EV) Core section:

Object Article ID Description
Vault Store 000030231 Deleting a Vault Store in Enterprise Vault (EV)
Archive 000032454 Mailbox Archives deletion process and affecting factors
Archive 000014036 How to re-archive an exported archive without duplicating items
Archive 000094513 The archive could not be deleted because it is being moved (Move Archive)
Archive 000015720 Event 7113 : archive could not be deleted (Reason - Retention Category)
Archive 000040872 Event 7113 : archive could not be deleted (Reason - NetApp SnapLock Device)
Archive 000006812 Event 7113 : archive could not be deleted (Reason - Items on Legal Holds)
Archive 000040351 Could not delete archive because storage service is not running
Archive 000040082 Event 6643 : Delete Vault failed (Reason - FK_VaultInterest_VaultEntryId)
Archive 000037706 Event 6643 : Delete Vault failed (Reason - 0x80070005 - Access is Denied)
Index Volume 000013536 Why have items not been indexed and have not been sent to the indexing engine
Item in Archive 000095293 What are the Enterprise Vault client mailbox icons and toolbar buttons that are available
Service 000094595 Error 1075 The dependency service does not exist or has been marked for deletion
Service 000095089 EV Configuration Wizard fails with error 'Unable to start the Windows NT Service'
Registry Key 000014241 Illegal operation attempted on a registry key that has been marked for deletion (0x800703fa)

 

Enterprise Vault (EV) CA/DA section:

Object Article ID Description
Child Research folder in DA case 000019403 Review and New export action throws constraint error in DA
Child Departments Exception Employee in CA Dept TECH136313 Search against Exception Employee completes with 0 hits in CA
Child Departments Exception Employee in CA Dept 000008116 CA Client connecting to customer instance shows 'Unable to connect'

 

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