Backup of Sharepoint 2010 using Backup Exec 2010 R3 SP3 hangs at updating catalog state but eventually completes. The same backup performed using Backup Exec 2012 shows the Metadata Index Catalog Job running very slowly. It eventually completes but takes a very long time.
Run Non GRT Backup of Sharepoint.
Veritas Technologies LLC has acknowledged that the above-mentioned issue is present in the current version(s) listed under the Product(s) Section of this article. Veritas Technologies LLC is committed to product quality and satisfied customers.
There are currently no plans to address this issue by way of a patch or hotfix in the current or previous versions of the software at the present time. This issue may be resolved in a future major revision of the software at a later time. However, this particular issue is not currently scheduled for any release. If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns. For information on how to contact Veritas Sales, please see http://www.veritas.com
Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.