Exchange duplicate from B2D to Deduplication disk storage fail: The directory or file was not found, or could not be accessed.

Problem

"The directory or file was not found, or could not be accessed" received after during a duplicate job from b2d to deduplication.
 

Same error received if b2d storage is locally attached or on a UNC share.

Error Message

LP_SETCopyDirTree Error: 1117 in CopyFileEx failure

Cause

Possible cause: I/O problem causes a write failure on Exchange GRT data in the PDVFS share.

Solution

A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 4 (TECH212772).
 

 

 


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