Users with permissions to Volume target shares are unable to access the archived content via Archive Explorer

Problem

User accounts other than Vault Service Account (VSA) cannot access the archived content via Archive Explorer even with Full Control.

Error Message

Failed to perform the search request.

Cause

Inherited permissions are not correctly synchronized due to an incorrect mapping for 'Read Item' access.

Solution

This issue has been addressed in the following release:

Enterprise Vault 10.0.4 Cumulative Hotfix 3 Release
http://www.symantec.com/docs/TECH215093

Symantec Enterprise Vault 11.0 0 Release Details
http://www.symantec.com/docs/DOC7401


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