Unable to install Hyper-V integration services after conversion to virtual machines for Hyper-V 3.0

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  • Article ID:000019870


When installing the Hyper-V integration services after the conversion from a physical server to a virtual machine for Hyper-V 3.0, the installation fails with the following pop-up window.

Error Message


A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 4 (TECH212772).



Applies To

Hyper-V Host Server: Windows 2012 (Hyper-V 3.0)
Server to be converted: Windows 2003 R2 SP2

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