With client side enabled on the deduplication device, GRT restore of an AD user fails with The backup-to-disk folder or the path for staging temporary data on the Backup Exec server must be on an NTFS volume

Problem

When doing a GRT restore of a user in AD with client side enabled on the device, whether client side was used or not for the backup, the restore fails the following error:

 

Error Message

V-79-57344-4617 - The backup-to-disk folder or the path for staging temporary data on the Backup Exec server must be on an NTFS volume. Do any of the following, and then submit the job again: - Create a new backup-to-disk folder on an NTFS volume - Change the location of the current backup-to-disk folder to an NTFS volume - Change the path for staging temporary data. Click Tools, click Options, and then click Backup to change the path.

 

 

Solution

This issue is resolved in Backup Exec 2014 or later versions.

A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Articles to obtain the hotfix needed to resolve the issue.

Backup Exec 2014 Rev 1786 Service Pack 1 

 

To resolve this issue and receive the new Backup Exec improvements please upgrade to the current version of Backup Exec.

 

 

 

 

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