Symantec System Recovery (SSR) fails to install. Review of the SSRINST.HTM (Install log) .Net Framework 4.0 installation failed with error. A ESENT Windows Application event was also generated.
08-23-2013,17:33:08 : Application.StartupPath - Current media .NET path - C:\Users\DELL\Desktop\Sym_System_Recovery_2013_184.108.40.206600_Multilingual_Product\SSR\SSRx64\Install\..\..\DotNetFX\dotNetFx40_Full_x86_x64.exe
08-23-2013,17:33:54 : The return value for .Net Framework 4.0 returned error code: 3355443746
08-23-2013,17:33:54 : Clean up Symantec installer keys.
08-23-2013,17:33:55 : Installation return value: 3355443746
08-23-2013,17:34:53 : The return code is: -939523550
08-23-2013,17:34:53 : ERROR: Installation failed with error -939523550. GetLastError = :0
Windows Application Event log:
Event ID 412
wuaueng.dll (944) SUS20ClientDataStore: Unable to read the header of logfile C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log. Error -546.
Queries regarding the harddisk drive prior to the install of .NET were corrupt, and/or a Windows Update corruption had occured.
Be sure that the following Microsoft updates has been applied as long as the system in question meets the hardware and OS requirements:
Verify that Windows Updates are operational on the system
Perform the following steps:
1. Go to Start |Run
2. Type cmd and press Enter.
3. Type net stop wuauserv and press Enter.
4. Type rename c:\windows\SoftwareDistribution softwaredistribution.old and press Enter.
5. Type net start wuauserv and press Enter.
6. Type exit and press Enter.
7. Re-attempt the SSR install.