Deduplication Engine stays in starting state and spoold.log reports the following error
Spoold.log Shows the following:
Could not establish a connection to SERVERNAME:10102: connect failed (A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. )
This may occur if the firewall does not have exception for Deduplicaiton services on port 10082 and 10102.
Hosts file has invalid entries. [Example: Hosts file has incorrect IP for the localhost]
- Check the Hosts file for any invalid entries.
- Add the ports used by Deduplication to allow both inbound and outbound on the firewall [www.symantec.com/docs/HOWTO73384 ]