Late Breaking News for Enterprise Vault 11.0.0


Symantec Corporation updates this article as new customer-related information pertaining to 11.0.0 becomes available.

Note: While all information (known issues, hotfixes) is listed it does not mean every issue applies to every environment. Please read the details of the issue if you feel it applies to your specific situation for complete information and suggested actions. The Solution section of the referenced article will provide information about the resolution.


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On January 6, 2015 Enterprise Vault Support released the latest patch.

This cumulative hotfix contains discrete fixes across the API runtimes, Compliance Accelerator, Discovery Accelerator, Domino, Exchange, FSA, Indexing, OWA, PST Migration, SharePoint, SMTP archiving and Storage, with changes to server and client components, and utilities.  

Note: All items corrected in 11.0.0 cumulative hotfix 1 and 2 have been rolled into cumulative hotfix 3.

All Enterprise Vault productsArticle
Enterprise Vault 11.0.0 Cumulative Hotfix 3 ReleaseTECH226686


Below is a listing of the known issues for the 11.0.0 release organized by product name: 




All Enterprise Vault ProductsArticleStatus
Event ID 7110 occurs during SIS Part validation after sparse file collections has extracted items from CAB files for re-collection.TECH216681Resolved
The archival of .mht files may cause Event ID 6952 messages to be logged with the error code 0x8003001dTECH211707Resolved
Only one archiving pass is being performed on certain Enterprise Vault (EV) enabled usersTECH217769Resolved
Customized filter settings are unexpectedly removed from the Deleted Items folder of mailboxes on Exchange 2013TECH223773Resolved
IVMetaDataSync' returns a count of search collections as '-1' thus Indexing meta data synch never completes.TECH228749Resolved
An EVSVR ArchivesDirectory Repair operation fails to recreate an Archive if the Archive structured status has been modifiedTECH231431Resolved
A PST Migrated Message may be sent when the PST Migration Task stops or goes out of scheduleTECH231820Resolved
Events 13405 and 6651 are generated after recovering deleted items from dumpsterTECH231141Under Investigation



Microsoft ExchangeArticleStatus
 "Unable to perform EV operations when outlook 2016 connects to Exchange 2010 via RPC over HTTP/S profile000108366Under Investigation
Symantec Enterprise Vault and support for Microsoft Exchange Server 2013 cumulative updates 6, 7 and 8TECH225267Resolved
An EVSVR ArchivesDirectory Repair operation fails to change the ArchivePoint type from Shared to MailboxTECH223312Resolved
Enterprise Vault PST Migration may cause the Vault Admin Console to hangTECH222714Resolved
E-Mails with blank To or Cc values in the P1 message are not archived or removed from the journal mailboxTECH222438Resolved
64 bit indexes fail when installed on a Windows 2012 server using the default Italian time formatTECH222216Resolved
Plain Text message body content shows as blank in OutlookTECH222264Resolved
Certain Archived Items have an Incorrect ArchivedDate and IDCheckSumHigh within the Saveset TableTECH209243Resolved
Archiving fails when encounters invalid Distribution list or Recipient MAPI attributesTECH218131Resolved
Users prompted for credentials when SISParts are not available while attempting to retrieve an itemTECH216779Resolved
Shortcut Processing attempts to update the retention on archived items after the retention category is changedTECH216526Resolved
HTML emails retrieved are being rendered in Plain Text causing embedded images to be displayed a textTECH215449Resolved
Additional file types added to registry value 'ExcludedFileTypesFromConversion' are resetTECH214026Resolved
Mail Items with attachments that have an RMS policy applied to them do not display correctly when openedTECH213944Resolved
A blank message is displayed when opening SMIME EV Shortcuts in an Exchange 2013 mailboxTECH213024Resolved
Index verify task fails with error Failed to search the index volumeTECH212437Resolved
When archiving items from 3rd party applications which create custom internet headers, the X-KVS-MessageType header value is not read.TECH228356Resolved
No new items are added to one of more index volumes on an EV serverTECH218009Resolved
Encrypted emails cannot be restored to the mailboxTECH227441Resolved
Event 2270 - Journal Archiving stops processing when encountering a corrupt Exchange messageTECH226752Resolved
A Move Archive process may not complete because the Shortcut Processing phase stays in Running modeTECH225467Resolved
Only one archiving pass is being performed on enabled usersTECH225837Resolved
Archived items return a blank body when restored to the mailboxTECH230385Resolved
Cross Saveset-collection partition causing the archived content to be inaccessible.TECH229218Resolved
Event ID 7110 may be logged if an archive export PST is imported into a new archiveTECH228873Resolved
Enterprise Vault (EV) Vault Cache Synchronization fails for all users when the EV server is running with a Turkish language settingTECH227788Resolved
Permission warning during PST client-driven migration prevents successful migrationTECH225685Resolved
Event 41533 - EVDatabaseUpgrader failed - Arithmetic overflow error converting expression to data type intTECH224383Resolved
HTML emails from Exchange 2013 restored by EV are rendered in plain textTECH224711Resolved
Complex SISparts cause StorageCrawler to hangTECH210783Resolved
Post processing may fail for Custom Recurring Calendar items with error 0x8004010f (MAPI_E_NOT_FOUND)TECH227986Resolved
Orphaned Dumpster items can prevent EVSVR Repair ItemCounts operation from processing correctly.TECH229069Resolved
Archiving/Journaling performance hindered in Exchange 2013TECH231726Resolved
Non IPM.Note items are causing a significant delay in Exchange ArchivingTECH231428Resolved
Archived items restore to original location not current location when using "Move to Mailbox" | "Current Location"TECH231739 Resolved
Korean characters are not being displayed correctly via IMAP clients on e-mails ingested into Enterprise Vault (EV) by the PST Import method.TECH228752Resolved
Storage Expiry running against a Journal Archive can cause long durations SQL BlockingsTECH226541Resolved
Connection to Amazon Migrator from Enterprise Vault server does not work on a Windows 2012 server.TECH230669Under Investigation
Search prompts for user credentials when Active Directory Client Certificates are in useTECH230386Under Investigation
Search Client Access Provisioning of multiple domains incorrectly removes all users from a particular domainTECH232356Under Investigation
A blank window is launched for Archive Explorer and EV Search if the user's Exchange Mailbox DN contains an "@" characterTECH212373Under Investigation
Actions taken in the Outlook Add-in are not properly recorded in the EV Audit logTECH209221Will Not Change
Items recently deleted prior to closing an Archive will not be removed from the Vault Store JournalDelete tableTECH188007Will Not Change
Performance of Indexing may degrade over time when indexing xml attachments with embedded PDF filesTECH215098Will Not Change


File System ArchivingArticleStatus
FSA task exits unexpectedly with event Id 1000 while verifying Dynamic Access Control permissions.TECH227740Resolved
Violation of File Blocking Rules do not trigger notifications and files are not quarantinedTECH225865Resolved
Shortcut Deletion doesn't occur during Shortcut Deletion schedule periodTECH224375Resolved
Placeholders on a Windows file server may not recall after upgrading the FSA agent to 11.0.0 or higher.TECH228944Resolved
Orphaned Placeholder Deletion does not delete placeholders that have been expired by Storage ExpiryTECH231416Resolved


Lotus DominoArticleStatus
Store and Cancel buttons do not work for Lotus Notes / IBM Notes installed on MAC OS XTECH217395Resolved
Searches on the 'Content' field of quoted phrase containing a wildcard character failsTECH225760Resolved
Event ID 41163 Error: Could not load file or assembly EVManagedLibrary.dll.TECH228788Resolved
Event ID 41162 'Failed to determine Directory Assistance configuration'TECH231953Resolved
Enterprise Vault Provisioning or Archiving task fails - Event ID 41050 'Unable to initialize Names and Address Book session for Domino server'TECH231444Resolved
Temporary EVR_*.nsf databases are not deleting after usage000107902Resolved


Compliance AcceleratorArticleStatus
Compliance Accelerator Reviewer Activity Detail Report fails with error: Query execution failed for dataset 'CustomerDataset'TECH227807Resolved
Resubmitted Accelerator Searches using less than 100 percent Sampling return unexpected resultsTECH232323Under Investigation
Compliance Accelerator group synchronization does not recursively enumerate Employees from nested child domain groupsTECH226471Will Not Change
Duplicate items appearing in the Review Set and ExportsTECH189112Will Not Change


Discovery AcceleratorArticleStatus
Advanced Searches show less than expected hits when searching for recipient informationTECH217693Resolved
Unable to get the archive name from a DA Reviewer's history tab.TECH231360Resolved
Messages that are in different threads of a common base message are considered duplicates with Analytics enabled.TECH230845Resolved


Microsoft SharepointArticleStatus
Archiving can return an error in XML document if there is an invalid character found.TECH216682Resolved
EVSPShortcutManager is unable to recall items when the operating system and website language settings are differentTECH216573Resolved
Custom site layouts in Sharepoint may not display correctly for users with Read permissions on the siteTECH215239Resolved
An Enterprise Vault (EV) item archived from SharePoint 2013 may return a 404 error when selecting to View the item from Version History.TECH231724Resolved
Attempts to perform a 'Show archived versions of this item' within SharePoint returns an access denied error.TECH232377Resolved


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