NDMP backup of EMC device fails with error: Final error: 0xe0001309 - The NDMP server returned a backup error.

Problem

 NDMP backup of EMC device fails with error: Final error: 0xe0001309 - The NDMP server returned a backup error.

Error Message

Logs report:

NDMP Log Message: Medium error
NDMP Log Message: Mover: Tape write failed.
NDMP Log Message: Write failed on archive volume 1
NDMP Log Message: server_archive: emctar vol 1, 2465641 files, 0 bytes read, 2891348967424 bytes written
NDMP Data Halted: Internal Error
NDMP Mover Halted: Media Error
Backup- //SERVERNAME:10000/root_vdm_1/CCFS
Write failed on archive volume 1  

 

Solution

Open an SSH session to the EMC NDMP device.
Run the command nas_storage -c -a.


If the result of the command returns a storage device error for example error 5017: storage health check failed, contact EMC support.

 


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