Clearwell eDiscovery LEF file processing failure requiring update to Microforensics Titan package

Problem

Error when trying to discover Encase data as Microforensics Titan package requires an update.

Error Message

When attempting to process a newer LEF file, the LEF file may fail to open or extract, and Clearwell eDiscovery will return either no results or an error, even though the account opening the LEF file for discovery has access to the file.

Cause

Newer LEF file, requiring updated Microforensics component.

Solution

Contact Clearwell eDiscovery support and reference this article for details on updating the Microforensics Titan package.

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