Backup Exec 2010 R3 revision 5204 Service Pack 3 Release Notes

Problem

Backup Exec 2010 R3 revision 5204 Service Pack 3 Release Notes

Solution

This technote contains a list of known issues resolved and platform support added with Backup Exec 2010 R3 revision 5204 Service Pack 3.

Service Pack 3 (SP3) is a roll-up of the following Backup Exec 2010 R3 revision 5204 hotfixes:

Hotfix # :(178798) SP2
Hotfix # :(180429)
Hotfix # :(176937)
Hotfix # :(191248)
Hotfix # :(194471)
Hotfix # :(195395)
Hotfix # :(202063)

 

 

Backup Exec 2010 R3 Service Pack 3 can be downloaded here (TECH203157) or under the related documents section.

 

New features/enhancements are included in this release

• Protection of Windows Server 2012 servers using the Agent for Windows. This includes support for:
  ⁃ Microsoft data deduplication-enabled volumes (backs up and restores data in non-deduplicated data format) (Non-GRT
only)
  ⁃ ReFS (Resilient File System) (Non-GRT only)
  ⁃ New Hyper-V version (Non-GRT only for VHDX)
  ⁃ Updated Failover Clustering (CSV)
  ⁃ Native 4K (Advanced Format) drives
  ⁃ Online recovery of volumes


• Updated protection of SQL to include:
  ⁃ SQL 2012 SP1
  ⁃ SQL 2008 R2 SP1
  ⁃ SQL 2008 R2 SP2

• Support for Exchange 2010 SP3

• Support for VMware vSphere 5.1
  ⁃ VMware ESX 5.1 and vCenter 5.1

Non-GRT only means granular data recovery is not currently available for that item. For a full and comprehensive outline on
what's new, visit www.backupexec.com/new.

 

For more information on what’s new in Backup Exec 2010 SP3 please refer to the updated Readme document that is Available Here.

 

 

Known issues resolved

 

AVVI

-Backups of ESX server fails with “Final error: 0xe0009586 - Unable to find the metadata for a disk of the virtual machine”. (TECH190164)
-VMware guest machine fails to start up after the restore if SAN on media server is disconnected during backup job (TECH193641)
-Backup Exec Remote Agent on media server crashes with Hotfix 195395 when backing up VMware guestmachine (TECH200892)
-Backup Exec Remote Agent crashes during VMware backups (TECH200972)

CASO
-Backup Exec Job engine service crashes during backup on Managed Media Server intermittently (TECH208761)

 

CORE

-Bengine.exe crashes during incremental backups to disk using true image restore synthetic technology. (TECH187724)
-Backup Exec service beserver.exe crashes on module MSVCP80.dll when backing up a Hyper-V machine (TECH189060)
-Beserver intermittently crashes on the module serdll.dll (TECH186713)
-Beserver service crashes with error "The process was terminated due to an unhandled exception." (TECH191451)
-Bengine.exe service crashes when running a Lotus Domino database PIT (Point In Time) restore (TECH202448)
-Backup Exec Job Engine crashes on msvcr80.dll while backing up Enterprise Vault or Backup Exec Archiving Option data (TECH201754)
-Backup Exec job engine service (BENGINE.exe) terminates in KERNEL32.DLL during a Synthetic Incremental Backup job in Backup Exec 2012. (TECH189932)
-Duplicate backups sporadically complete successfully containing the error V-79-57344-33329 - Library - cleaning media was mounted. (TECH173835)
-Keep getting alert to insert new WORM media when a backup job spans on second tape.  (TECH194993)
-Duplicate to Tape for a GRT backup on CAS (Central Admin Server) site with "Private cloud" option enabled fails with "Final error: 0xe000120d - An error occurred accessing data in the Granular Recovery Technology backup-to-disk folder for this job. (TECH184492)
-The Remote Agent service (beremote.exe) intermittently crashes on a media server on msvcr80.dll causing the backup jobs to fail. (TECH203055)
-Liveupdate may hang and then fail without installing any updates to Backup Exec. (TECH203499)
-ODBC Access errors.Event ID 34338 and 34326 reported on CAS. (TECH203788)

 

DEVICE AND HARDWARE SUPPORT
 
-Oracle STK T10000C tape drive Media statistics are not being generated correctly
-New Device support: IBM Storwize & SONAS series NDMP
-New Device Support: NDMP Isilon OneFS 7.0
-New Device Support: Oracle StorageTek SL150 library
-New Device Support: HP MSL 6480 tape library
-Add support for hardware encryption with LTO6
 
 

DEDUPE

-Deduplication Job fails with Error - Mount Failed, Physical Volume Media not found errors. (TECH200760)
-During non-GRT backup or credential check of Exchange 2010 resources the Backup Exec Remote Agent crashes on bedsxese.dll on the node the database is being backed up from. (TECH202565)
-Deduplication Manager service crashes even when there is no job or task running. (TECH205715)
-PDVFSService.exe service crashes while backing up VMWare Virtual Machines to a deduplication folder with the Granular Restore Technology (GRT) for "individual files and folders" option enabled. (TECH198552)
-PDDE: Exchange GRT Duplicate to tape from Dedup runs very slow. (E     )
-Deduplication folder media that is in the process of being used for backup gets corrupted if there is a communications failure (TECH202442)
-Backup job to Deduplication folder fails with error "V-79-57344-34028 – A backup storage read/write error has occurred (TECH202453)
-Failure to discover a RADA (Remote Agent Direct Access) can prevent other RADA's from being discovered properly (TECH202446)
-Backup stays in queued state when backing up to Quantum OST Appliance (TECH202539)
-Verify or duplicate of a client side dedup backup from a 32 bit server fails with a “Backup Storage read/write error has occurred” error (TECH198064)
-Corrupt Media in Deduplication folder is marked as 'Scratch', Jobs using these media fail with error '0xe00084ec' (TECH202449)
-Optimized Duplication job fails during verify with error "Storage device 'Mediaserver-Dedup:x' reported an error on a request to read data from media" (TECH202454)
-GRT backup of a VMware virtual machine to deduplication folder fails with "Unable to create the virtual disk" (TECH204506)
-Backup Exec creating thousands of corrupt, bad, unknown scratch media in deduplication folder/ OST Appliance causing jobs to queue for a long time. (TECH200688)
-Backup Exec Job Engine service crashes on module libsts.dll (TECH198228)
-Opt-Dedup job fails with error "Final error: 0xe00084ec - A backup storage read/write error has occurred." (TECH201469)
-OptDup backupsbetween Backup Exec servers fail with '0xe00084ec - A backup storage read/write error has occurred' and errors 2060018\2060001 recorded in Event Log (TECH201867)
-File GRT of Virtual Machine with large VMDK (over 1 TB) or many files (over 1 million) takes a long time in "Updating Catalogs" status, when running backups to Deduplication Folder. (TECH202690)

 

EXCHANGE

-Backup Exec Media Server Blue Screens during Exchange Incremental GRT backup to disk (TECH189227)
-GRT Restore of Exchange Mailbox fails with "-515 The timestamp in the next log does not match the expected timestamp" (TECH188881)
-Backing up Exchange 2007/2010 with GRT enabled to disk takes several hours during the snapshot phase, where Exchange non-GRT or GRT to tape take minutes (TECH180073)
-Backup Exec Remote Agent crashes on the Exchange Server while browsing the server resources (TECH200916)
-After installing Hotfix 180429 for Backup Exec 2010 R3 Rev 5204 it may not be possible to add a new DAG or setup Preferred Servers in the backup selectecion list. (TECH185927)
-After applying Hotfix 180429 Exchange 2010 GRT restores fail with 0xe00002f8 - Cannot open one or more mail messages because of unknown MAPI errors. (TECH202564)
-When backing up an Exchange 2007 server, the second backup may not contain the Microsoft Information Stores (TECH191085)
-Incremental backups of Exchange GRT data to dedupe folder fail with -1022 error (TECH202439)
-GRT restore of contacts from Suggested Contacts folder in Exchange 2010 fails with error "The specified object was not found in the store." (TECH176069)
-GRT (Granular Recovery Technology) restore of contacts from Suggested Contacts folder in Exchange 2010 fails with error "The e-mail address that was supplied isn't valid" (TECH180061)
-GRT restore of delivery receipts fail with "EWS extended error: At least one attachment could not be created" (TECH180062)
-Microsoft Exchange 2003 GRT incremental backup to Deduplication folder fails with error “0xe00002fe - Cannot log on to MAPI with the specified credentials." (TECH181755)
-GRT (Granular Recovery Technology) restore of contacts without email address fails with error "The e-mail address that was supplied isn't valid." in Exchange 2010 (TECH181847)
-GRT enabled Incremental backups of Exchange 2010 DAG fails with "Final error: 0xe0000393 - Cannot extract mailbox messages from the Exchange backup. Review the job log for more information." (TECH186423)
-Exchange 2003, 2007 or 2010 Incremental or Differential GRT backup to Deduplication Disk Storage may run slower than normal or cause intermittent failures. (TECH186741)
-Remote Agent Service hangs on stopping. Reboot required. (TECH189933)
-Exchange 2003 GRT Incremental / differential backups to disk fail with "Cannot logon to MAPI" and Remsrv.exe faults on virtapi.dll on the Backup Exec server. (TECH192468)
-Exchange 2003, 2007 or 2010 Incremental or Differential GRT backup to Deduplication Disk Storage may run slower than normal or cause intermittent failures. (TECH186741)

 

NDMP
-Redirect restore of NDMP data fails with the error 0xe000130c if pre-Backup Exec 2010 R3 backups sets are selected for restore in Backup Exec 2010 R3 SP2 and Backup Exec 2012 (TECH188064)
-NDMP Set copy jobs fail when incremental backup sets contain no data. Error the directory or file was not found, or could not be accessed (TECH202441)
-Restores from NDMP based backups of filers fail when done from backup sets made after incremental backups containing no changes (TECH202456)

 

SHAREPOINT
-The granular restore of a Sharepoint file or doc fails with 'An error occurred on a query to filegroup' (TECH169440)
-GRT restore of SharePoint Custom Lists, Document Library does not restore additional columns (TECH202445)
-SharePoint 2007 GRT (Granular Recovery Technology) backup to Disk fails with “Final error: 0xe0001702 - The object was not found, or could not be accessed (Share point backup).” (TECH186698)
-Redirected restore of Sharepoint 2007 documents to a folder fails with error and Remote Agent crashes on Media server (TECH197817)
-Backup for Microsoft Office SharePoint Server 2007 fails with “Final error: 0xe0001602 - Access is denied (Share point backup).” (TECH176680)

 

SQL
-Backup Exec 2010 R3 Job selection does not display "Microsoft SQL Server" resource under the Physical node of a VCS Cluster setup. (TECH190739)
-SQL server may hang up if some VSS error occurs (TECH198700)


 

 

 

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