Active Directory GRT backup failing with error: "0xe000fe0b - An operation was attempted on an object that was not opened" when backing up to disk.

Problem

 When backing up Active Directory via System State using GRT, the backup fails.

Error Message

0xe000fe0b - An operation was attempted on an object that was not opened.
Backup- System?State
Error writing file data.
Debug log of the Domain Controller shows: BEREMOTE: [05/07/13 15:42:03] [0000] [12312] [fsys\systemstate] - AD- PDI: Stream (0x52494445) in SystemStatePDI::WriteObj:201 BEREMOTE: [05/07/13 15:42:03] [0000] [12312] [ndmp\loops] - LP_ENV::MsgError: error 0xe000fe0b processing object System Files\System Files

Solution

 Workaround: Disable GRT

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.
 

This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see  http://www.symantec.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.
 


NOTE:
Customers experiencing this issue are encouraged to contact Symantec Technical Support as data is still being collected to assist in resolving this issue.


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