After installing Hotfix 201596, Duplicate jobs of VMware backups fail with "Invalid Physical Volume Library Media Identifier"

Problem

After installing Backup Exec 2012 revision 1798 Hotfix 201596 duplicate jobs of VMware backups fail with the errors below.

Error Message

Job Log Errors:
Completed status: Failed
Final error: 0xe0008105 - Invalid Physical Volume Library Media Identifier.
Final error category: Job Errors

For additional information regarding this error refer to link V-79-57344-33029

Solution

Workaround:  Uninstall Hotfix 201596 if the updates are not needed.

Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Symantec Corporation is committed to product quality and satisfied customers.

This issue is currently under investigation by Symantec Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Symantec Sales representative or the Symantec Sales group to discuss these concerns.  For information on how to contact Symantec Sales, please see http://www.symantec.com

Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

 

 

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