When complex inclusions and exclusions are used, the resources may not be able to get successful backups

Problem

When complex inclusions and exclusions are used, the resources may not be able to get successful backups.

Figure 1 is an example of this issue. Vm0 is checked in the selection list but it is not included in the backup. Figure 2 is the Selection Detail screen of the Figure 1. It is very complicated.

 

Figure 1

 

Figure 2

 

Solution

This issue is resolved in Backup Exec 15 or later versions.

To resolve this issue and receive the new Backup Exec improvements please upgrade to the current version of Backup Exec.


NOTE:  Symantec continues to focus on the current release and future releases; there are no plans to address this issue by way of a patch or hotfix in earlier versions of the software at the present time. Please contact your Symantec Sales representative or the Symantec Partner for upgrade information including upgrade eligibility to the release containing the resolution for this issue. For information on how to contact Symantec Sales, please see http://www.symantec.com.

 

 

WORKAROUND (Backup Exec 2014 and below)

 

1) Click the check box of the server name until all selections are cleared. Figure 3 and Figure 4.

 

Figure 3

 

Figure 4

 

2) Then, select only the check box of the source for the backup job. Figure 5 and Figure 6.

 

Figure 5

 

Figure 6

 

 


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