Some IMG folders are not erased if expired IMG media is reclaimed during Granular Recovery Technology (GRT) enabled differential backup of VMware virtual machine using Agent for VMware Virtual Infrastructure (AVVI)

Problem

Some IMG folders are not erased if expired IMG media is reclaimed during Granular Recovery Technology (GRT) enabled differential backup of VMware virtual machine using Agent for VMware Virtual Infrastructure (AVVI).

These folders are not removed and remain.
<Path of backup-to-disk folder>\IMGXXXXXX
<Path of backup-to-disk folder>\IMGXXXXXX\Delta
<Path of backup-to-disk folder>\IMGXXXXXX\Virtual

Solution

A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2010 Rev 5204 Service Pack 3 (TECH203157)


Applies To

Backup Exec 2010 R3
Agent for VMware Virtual Infrastructure (AVVI)
Granular Recovery Technology (GRT)

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