In a Backup Exec 2012 CASO environment with multiple Managed Backup Exec Servers which use Deduplication folders, media may become expired, deleted, and/or overwritten unintentionally

Problem

In Backup Exec 2012 running a CASO environment with two or more Managed Backup Exec servers (MBESs) that utilize Deduplication, device media may unintentionally be expired, deleted, and/or overwritten.

Error Message

0xe0000602 - A query for media on which the data set being read is continued was unsuccessful. Ensure that all media in the family have been inventoried and cataloged.

0xe0000904 - An error occurred while retrieving catalog information.
 

 

Cause

When the media from an Deduplication device expires, any of the MBESs can delete expired media that is controlled by Data Lifecycle Management (DLM). After a backup job completes, if one of the MBESs has the media from an Deduplication device in its expiration list, Backup Exec can overwrite this media.

 


 

Solution

A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Articles at the end of this article to obtain the hotfix needed to resolve the issue.


Backup Exec 2012 Rev 1798 Hotfix 205111 (TECH205111)

 


 


Applies To

Backup Exec 2012

Enterprise Server Option

CASO server with two or more MBES servers.

Deduplication, Dedupe, OpenStorage Devices

 

 

Terms of use for this information are found in Legal Notices.

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