'Dynamic Query Connection Logon failure' error generated when bulk editing 19 or more jobs together

  • Article ID:100009444
  • Modified Date:
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When attempting to select & edit 19 or more VMware guest servers within a VCentre, the BE console generates a 'Dynamic Query Connection Logon failure'.
Selecting and editing less than 18 servers does not cause the issue.

The error indicates credential issues, but editing any server individually confirms the credentials are correct.


Error Message

Browse Failure:
Invalid credential was used for connecting to Backup Exec agent - Dynamic Query Connection Logon failure



Select and edit less than 18 jobs at one time.


Veritas Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned at the end of this article. Veritas Corporation is committed to product quality and satisfied customers.
This issue is currently under investigation by Veritas Corporation. Pending the outcome of the investigation, this issue may be resolved by way of a patch or hotfix in current or future revisions of the software. However, this particular issue is not currently scheduled for any release.  If you feel this issue has a direct business impact for you and your continued use of the product, please contact your Veritas Sales representative or the Veritas Sales group to discuss these concerns.  For information on how to contact Veritas Sales, please see 
https://www.veritas.com Please be sure to refer back to this document periodically as any changes to the status of the issue will be reflected here.

Note: Customers experiencing this issue are encouraged to contact Veritas Technical Support as data is still being collected to assist in resolving this issue.



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