Enterprise Vault for Domino: embedded attachments in Calendar and Mail items bodies cannot be opened from the item preview after having been archived by Enterprise Vault.
Users are getting the error 'Note item not found'
Errors trying to open the 'embedded attachments'
Please note that embedded attachments in calendar bodies can be properly opened clicking the hyperlink in the feet of the calendar item, while for mail archived items they are openable after having retrieved the archived items.
This issue occurs if users, after having added any attachments to the mail or calendar items, have dragged and dropped the attachment(s) within the body; this user action modifies the document properties $FILE changing the 'File Name' to something Lotus Notes hardcoded
$FILE property of a 'normal' attachment
$FILE property of a 'dragged and dropped' attachment
This issue is resolved in the following release:
Enterprise Vault 10.0.3 Cumulative Hotfix 2 Release
Enterprise Vault 10.0.4 - Release Details
Enterprise Vault 9.x
Symantec Corporation has acknowledged that the above-mentioned issue is present in the current version(s) of the product(s) mentioned in this article. Symantec Corporation is committed to product quality and satisfied customers.