Browse of a Granular Recovery Technology (GRT) backup with NetBackup for Microsoft Exchange using a VMware single pass policy fails with "ERROR: database system error"
ERROR: database system error
This problem can occur if the Client for NFS service on the client is not installed, not started or not functioning properly.
If the service is not installed, install it as per the NetBackup for Microsoft Exchange Server Administrator's Guide, beginning on page 35:
If the service is not started or it is suspected that the service is not functioning properly, restart the service. Do not use the Microsoft Services snap-in to stop the service. Doing so may result in a need to reboot the system in order to start the service. Instead, stop and restart the service via the nfsadmin command:
nfsadmin client stop
nfsadmin client start