Beremote.exe crashes when backing up SharePoint 2010 Server Farm which has more than 200 content database.

Problem

Beremote.exe crashes when backing up SharePoint 2010 Server Farm which has more than 200 content database.

Error Message

Event log shows the following on the SQL Server:

Error      4/15/2013   1:30:58 PM  Application Error           1000

Faulting application name: beremote.exe, version: 14.0.1798.0, time
stamp: 0x4f1e02d7
Faulting module name: ndmpsrvr.dll, version: 14.0.1798.111, time stamp:
0x50ab5d5a
Exception code: 0xc0000409
Fault offset: 0x00000000002e5e98
Faulting process id: 0xbb8
Faulting application start time: 0x01ce3995c112dbd4
Faulting application path:
C:\Program Files\Symantec\Backup Exec\RAWS\beremote.exe
Faulting module path:
C:\Program Files\Symantec\Backup Exec\RAWS\ndmpsrvr.dll
Report Id: a65894dc-a58d-11e2-b178-005056b20414

 

Solution

A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

 

Backup Exec 2012 Rev 1798 Service Pack 3 (TECH205351).

 

 

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