Late Breaking News for Enterprise Vault 9.0.5

  • Modified Date:
  • Article ID:000095108


Veritas updates this article as new customer-related information pertaining to 9.0.5 becomes available.  Veritas recommends that you frequently check this TechNote for updates or subscribe to receive updates to this document.

Note: While all information (known issues, hotfixes) is listed it does not mean every issue applies to every environment.  Please read the details of the issue if you feel it applies to your specific situation for complete information and suggested actions.


Veritas recommends that you frequently check this article for updates

Software Alerts

Hotfixes for 9.0.5

Known Issues Existing in 9.0.5:
Veritas has acknowledged that the below-mentioned issues are present in the version of the product listed in the Products Applied section of each document. Veritas is committed to product quality and satisfied customers. Please refer to the documents listed below for additional information.

Enterprise VaultArticle
Event ID 7110 can occur during SIS Part validation after sparse file collections has extracted items from CAB files for re-collection.TECH216681


Enterprise Vault for Microsoft ExchangeArticle
 Cross Saveset-collection partition causing the archived content to be inaccessible..TECH229218
Enterprise Vault (EV) Vault Cache Synchronization fails for all users when the EV server is running with a Turkish language settingTECH227788
Post processing may fail for Custom Recurring Calendar items with error 0x8004010f (MAPI_E_NOT_FOUND)TECH227986
EVSVR DirectoryArchives Repair cannot move savesets from duplicate to existing/recreated ArchiveFolders with 10,000 items or more.TECH216164
Additional file types added to the Enterprise Vault (EV) registry value 'ExcludedFileTypesFromConversion' are reset.TECH214026
Mail Items with attachments that have an RMS policy applied to them do not display correctly when openedTECH213944
An EVSVR DirectoryArchives Repair operation fails to recreate an ArchiveFolder is a DVS file is missing in the folder being repairedTECH212963
An unsupported Microsoft Outlook version has been detectedTECH211528
Unable to maunally archive emails in Outlook Web Access 2010 (OWA) using Internet Explorer 10 in Compatibility Mode.TECH211197
An EVSVR DirectoryArchives Repair operation can generate "Error deleting surplus Vault record" errorsTECH210128
Shortcuts cannot be replied to or forwarded in Outlook 2010/2013 when Enterprise Vault is unavailable.TECH209132
Certain Archived Items have an Incorrect ArchivedDate and IDCheckSumHigh within the Saveset TableTECH209243
An EVSVR DatabaseReferences operation may incorrectly reports Invalid Savesets if duplicates exist on a Centera deviceTECH204258
Event Id 6578 occurs during shortcut processing for shortcuts that do not originate from the mailbox being processed.TECH207803
Public folder restores and/or archiving intermittently stop working until EV services are restarted or the server is rebootedTECH200967
In certain circumstances, the Enterprise Vault (EV) Backtrace function can generated more than expected logs, which may cause drivespace issues.TECH204659
EV client creates MDC files for each additional enabled mailbox end users have access to even if the end user does not select the option to synchronize the additional mailboxes to cacheTECH200200
Outlook 2010 hangs when loading the Enterprise Vault (EV) Add-InTECH198674
Items recently deleted prior to closing an Archive will not be removed from the Vault Store JournalDelete table.TECH188007
IPM.Schedule.Meeting.* messages are archived multiple times by the Journal TaskTECH181851
The Move Archive process fails during Stage 1 (Copy phase) with "There is another item with the same transaction id in the destination archive".TECH178341
Virtual Vault on Outlook 2010 may fail to allow Calendar items to be forwarded.TECH171732
Migrated non-shortcut items generate event ID 3412 during Exchange Mailbox Archiving task runs.TECH170870
Attachment creation date may not indexed properly if the attachment is an .MSGTECH169676
Archived messages that are moved to another mailbox do not get updated.TECH156795
During Shortcut Processing to update Moved items, Event Ids 6578 and 2270 occur when 'Archive Exchange Managed Folders' is set to 'Off'TECH156217
Event ID 2777 occurs when attempting to manually archive a folder.TECH142387
When running Storage Expiry in Report Mode, shortcuts that have passed their retention period may be deleted the next time the archive task runs.TECH154632
StorageOnlineOpns process fails to take lock of CAB files with error "CCabFileMutex::wait : handle: ffffffff on the Cab files" during operations as Move Archive or exporting through Compliance Accelerator or Discovery Accelerator.TECH146514
Error opening shortcuts using EV8 client if user is disabled and had their mailbox "zapped"TECH77679
When exporting an archive from the Vault Admin Console to PST file, items recently deleted from the archive will be exported to the PST.TECH129017
When forwarding an archived item flagged in the To-Do bar generates the error "You cannot forward a combination of archived and non-archived items."TECH125328
Single Instance Storage (SIS) Reduction by File Type, Single Instance Storage Reduction per Vault Store Group, Single Instance Storage Reduction Summary Operation Reports display incorrect information than what is described in the documentation.TECH126056
When there are more than a 100,000 items to return in the Vault Admin Console (VAC) under Personal Store Management the request takes a lot of time to return and does not display the results, instead displays nothing.TECH126302
ArchiveTask.exe may spike CPU and not complete when using customized shortcuts set to keep more than 30,000 characters of original message bodyTECH76366
Attachment links not accessible when opening archived calendar items in Outlook Web Access (OWA) 2007TECH76362
When a Microsoft Cluster with Enterprise Vault fails over, the Partition Network Share may be created on the Active node and not within the Enterprise Vault Cluster Resource Group.TECH73487
The archive task will not delete expired shortcuts if Storage Expiry is set to Never.TECH73137


Enterprise Vault for File System ArchivingArticle
FSAUtility -pm incorrectly migrating PH that belong to other Volume / AP targetsTECH212148
An Enterprise Vault (EV) File Server may become unresponsive and require a server restart to resolve.TECH210198
FSA Shortcut Deletion doesn't occur during Shortcut Deletion schedule period                   TECH188332


Enterprise Vault for Lotus DominoArticle
NSF Import fails with 'Domino Server is unavailable' if the target user's mailbox has been deletedTECH208870
Enterprise Vault for Domino: embedded attachments in Calendar and Mail item bodies cannot be opened; users are getting 'Note Item not found'TECH206075
Enterprise Vault for Domino: "from DWA/iNotes clicking the 'Delete All' button in the junk folder does not delete items as expected"TECH202591
Enterprise Vault for Domino: "from DWA/iNotes unable to properly forward or reply archived emails containing attachments with CJK characters"TECH202463
Enterprise Vault for Domino, users are getting 'Notes error: Unknown OS error' and 'Module: EVLAUNCHDOCUMENT, Line: 76' retrieving archived emails from someone else Domino mailboxTECH201099
Enterprise Vault for Domino, encrypted emails cannot be opened from DWA/iNotesTECH200999
Enterprise Vault for Domino: "Unable to properly forward multiple items (archived or not) if EV template is in use"TECH196136
Shortcut expiry is deleting shortcuts when storage expiry is in report mode.
When attempting to delete a shortcut within Domino Web Access the 'Ask User' behavior is utilized regardless of the ‘Shortcut Deletion’ setting in the Lotus Domino Desktop PolicyTECH170053
"Invalid Universal ID" is received by the end user when attempting to retrieve an archived item.TECH169648
Enterprise Vault Operations Report 'Archived Items Access' does not report user access to the archived Domino emails.TECH135221
Lotus Notes emails are not archived by scheduled archiving when the Domino form name contains a backslash "\".TECH71606


Enterprise Vault for Microsoft SharepointArticle
The Enterprise Vault (EV) SharePoint task may return a Warning and not create shortcuts on certain files.TECH209911
When using EVSPShortcutManager to recall shortcuts every library in the Web Application fails with 'InsufficientPermissions (-10010)'TECH208278
Sharepoint Archiving fails when a Document Library metadata field does not have a Display Name value and the archiving policy is set to archive based on metadata values.TECH197721


Enterprise Vault for Compliance AcceleratorArticle
Compliance Accelerator Reviewer Activity Detail Report fails with error: Query execution failed for dataset 'CustomerDataset'TECH227807
Synchronization error appears in the General tab of Symantec Enterprise Vault (EV) Compliance Accelerator (CA) Employee Groups.TECH184166
Degradation of Indexing performance. The inability to export or view certain items in Compliance Accelerator or Discovery Accelerator.TECH66720


Enterprise Vault for Discovery AcceleratorArticle
Custodian Manager's AD Synchronization never completes in an environment with multiple or very large Active Directory domains.TECH202081
Domino aliases under the Username field of the Person document are not synchronized with Custodian Manager profiles.




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