Enterprise Vault Collection Count Is Different from Discovery Accelerator Search Count

Problem

When performing the same search against the same archives, the Clearwell Enterprise Vault (EV) will discover less items than Discovery Accelerator.

Cause

Clearwell uses a matching FROM/RECP set of attributes to search while Discovery Accelerator uses NAME (which converts to AUTH/RECP).

The FROM attribute will not search the message envelope (MsgEnv); only the Sender Recipient list (SeRe).  AUTH (Author) will search the MsgEnv as well as the Sender Recipient list.

Solution

This issue has been resolved in version 7.1.2 FIX2


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