Granular Recovery Technology restore job from backup set of Hyper-V guest machine on tape fails with 0xe0009b61

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Problem

The Granular Recovery Technology (GRT) restore job from the backup set of a Hyper-V guest machine on tape fails with 0xe0009b61 error. This issue occurs only when a media server is a Hyper-V host machine and a logon credential for the guest machine is different from that for the media server.

Solution

A hotfix is now available for this issue in the current version(s) of the product(s) mentioned in this article. Refer to the Hotfix link under Related Documents at the end of this article to obtain the hotfix needed to resolve the issue.

Backup Exec 2012 Rev 1798 Service Pack 2 ( 000087832 )

Related Articles

Backup Exec 2012 revision 1798 Service Pack 2

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